bajie Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how bajie ("the Platform", "we", "us" or "our") collects, uses, stores and protects the personal information of players and visitors who access bajie at https://bajie.vin ("the Site"). This Policy applies to all personal data processed by bajie in connection with the use of the Site and its services, including account registration, payment processing, customer support and marketing communications.

By using the bajie platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the Site. bajie reserves the right to update this Policy at any time, and the most recent version will always be published on this page with a revised date at the top.

bajie collects personal data from you directly when you register an account, make a deposit, request a withdrawal, contact customer support, or otherwise interact with the Platform. bajie also collects certain technical data automatically when you visit the Site. The categories of personal data we collect are described below.

Account and Identity Data

• Your registered mobile number, which serves as your unique account identifier and is used to link your account to your bKash, Nagad or Rocket wallet.
• Your full legal name and date of birth, collected during KYC verification to confirm your identity and age eligibility (21+).
• A copy of your government-issued photo ID document (National ID card, passport or driving licence) submitted as part of KYC verification.
• A selfie photograph submitted for identity confirmation during the KYC process.

Transaction and Payment Data

• Records of all deposits and withdrawals processed through your account, including the MFS channel used (bKash, Nagad, Rocket or Upay), transaction amounts in BDT, timestamps, and transaction reference numbers.
• Bonus and promotion redemption history, including the type of bonus claimed, the wagering requirement status, and the date of completion or expiry.
• Source-of-funds documentation provided in response to enhanced due diligence requests, where applicable.

Technical and Usage Data

• Your IP address and approximate geolocation derived from it, used for fraud prevention, regional access verification and security monitoring.
• Device type, browser type and version, operating system, and mobile network operator — collected automatically when you access the Site.
• Session logs including pages visited, features used, games played, betting history and session duration, used to improve platform performance and detect unusual account behaviour.

bajie uses your personal data for specific, legitimate purposes that are necessary to provide the services you have signed up for. The lawful bases for our processing of your personal data include contract performance, compliance with legal obligations, legitimate interests and, where applicable, your consent. The specific purposes for which we use your data are as follows:

• To create and manage your bajie account, verify your identity in accordance with KYC requirements, and ensure you meet the 21+ age eligibility requirement.
• To process deposits and withdrawals through your registered MFS wallet (bKash, Nagad, Rocket or Upay) and to maintain accurate financial records of all transactions.
• To provide customer support services, investigate complaints, resolve disputes and respond to queries submitted via our support contact at [email protected].
• To detect and prevent fraud, money laundering, bonus abuse, and any other activity that violates bajie's Terms and Conditions or applicable law.
• To send you account-related notifications, including transaction confirmations, security alerts, bonus credit notifications and updates to our Terms or Privacy Policy.
• To send you promotional communications about bajie bonuses, seasonal offers and new game releases — where you have not opted out of marketing communications. You may unsubscribe from marketing messages at any time by contacting support.

bajie does not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated processes flag an account for review, a member of bajie's compliance or support team will review the flagged activity before any consequential action is taken.

bajie does not sell, rent or trade your personal data to third parties. bajie shares your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.

Payment and Technology Service Providers

bajie shares transaction data with MFS payment processors (bKash, Nagad, Rocket, Upay) and with the game software providers (including Pragmatic Play, Evolution Gaming, Ezugi, Spribe and Microgaming) to the extent necessary to facilitate gameplay and process financial transactions. These providers are contractually required to handle your data securely and in accordance with their own privacy obligations.

Legal and Regulatory Disclosures

bajie may disclose your personal data to law enforcement agencies, regulatory authorities or other third parties where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to protect the rights, property or safety of bajie, our players, or the public. bajie will not disclose more data than is required by the relevant legal obligation.

Business Transfers

In the event that bajie undergoes a merger, acquisition, restructuring or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring or successor entity as part of that transaction. bajie will notify you of any such transfer and of any changes to this Privacy Policy that result from it.

bajie uses cookies and similar tracking technologies on the Site to provide core functionality, improve user experience and collect analytical data about how the Site is used. A cookie is a small text file placed on your device by the Site's server when you visit. Cookies do not contain personally identifiable information on their own, but combined with other data they may be used to identify you.

bajie uses the following types of cookies:

• Essential cookies — required for the Site to function correctly, including maintaining your login session, remembering your language preference and enabling secure payment transactions. These cookies cannot be disabled without breaking core site functionality.
• Analytics cookies — used to collect anonymised data about how players navigate and interact with the Site, including which pages are visited most frequently and where users exit the site. This data helps bajie improve platform layout and content.
• Fraud prevention and security cookies — used to detect suspicious activity patterns, identify potentially compromised accounts and flag unusual login behaviour for security review.

Most mobile browsers allow you to refuse cookies or delete cookies that have already been set. Disabling essential cookies may prevent certain features of bajie from functioning correctly. For instructions on managing cookies on Android Chrome or iOS Safari, please refer to your browser's settings menu.

bajie retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and bajie's internal compliance obligations. Account data, transaction records and KYC documentation are retained for a minimum of five years following account closure in order to satisfy anti-money laundering record-keeping requirements. This retention period may be extended where bajie is subject to an ongoing legal obligation, investigation or dispute resolution process involving your account.

bajie will securely delete or anonymise personal data that is no longer required for any active purpose, subject to the minimum retention periods described above. You may request early deletion of your personal data by contacting bajie support at [email protected], however bajie may be unable to fulfil a deletion request where retention is required by law.

bajie recognises and respects the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a description of your request. bajie will acknowledge your request promptly and respond within a reasonable timeframe, typically within 30 days.

• Right to Access — you may request a copy of the personal data that bajie holds about you at any time. bajie will provide this in a readable format within a reasonable period.
• Right to Rectification — if any personal data held by bajie about you is inaccurate or incomplete, you may request that it be corrected. bajie will update in accurate data promptly upon receiving a valid correction request.
• Right to Erasure — you may request that bajie delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that prevent deletion.
• Right to Restrict Processing — you may ask bajie to restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed or while a complaint is under investigation.
• Right to Object — you may object to bajie processing your personal data for direct marketing purposes at any time. Where you exercise this right, bajie will stop processing your data for marketing purposes without requiring justification.

bajie will not charge a fee for handling data rights requests submitted in good faith. However, bajie reserves the right to charge a reasonable administrative fee or decline to respond to requests that are manifestly unfounded, repetitive or excessive.

bajie implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and bajie's servers, access controls limiting data access to authorised personnel only, regular security assessments and vulnerability testing of the platform infrastructure, and secure storage of KYC documentation with restricted internal access.

While bajie takes all reasonable precautions to secure your data, no digital platform can guarantee absolute security. If you believe your bajie account has been compromised, or if you notice any unauthorised activity, please contact bajie support immediately at [email protected] so that we can investigate and take appropriate protective action without delay.

bajie's services are strictly intended for adults aged 21 years and above. bajie does not knowingly collect personal data from individuals under the age of 21. If bajie discovers or has reason to believe that a registered player is under 21, the account will be suspended immediately, all associated balances will be forfeited, and any personal data collected in connection with the underage account will be deleted in accordance with this Policy. If you are a parent or guardian and believe a minor has registered with bajie, please contact [email protected] immediately.

bajie reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or through an in-platform notification. We encourage you to review this Policy periodically to remain informed about how bajie collects, uses and protects your personal data.

Your continued use of the bajie platform after any revision to this Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using bajie and may request account closure by contacting [email protected]. bajie will process closure requests in accordance with its account management procedures and applicable data retention obligations.